Privacy Policy
Last updated:
This policy explains how UNIVERSE TAG handles information when you use universetag.com, digital business profiles, NFC and QR card services, and related dashboards.
Information we collect
We process the information you provide when signing in, creating a digital card, placing an order or contacting support. This can include your name, email address, phone number, business details, profile photos, social links, delivery address and order information. Sign-in providers may share account information according to the permissions you approve.
How we use information
We use information to operate your account, create and share digital profiles, fulfil card orders, manage subscriptions and payments, provide support, and protect the service from misuse. We also record profile views and link clicks to provide engagement reports; these events do not establish that a visitor followed an account, subscribed or posted a review.
Public profiles and sharing
Information you publish on a public digital profile can be viewed by anyone with its link, NFC card or QR code. Eligible profiles may appear in public business rankings. Only publish details you intend to share publicly. You can edit your profile and control supported visible fields and links from your dashboard. Copies already saved or shared by others may remain outside our control.
Appointments and engagement analytics
When you book an appointment, your name, email, phone number and selected time are shared with the card owner and authorized platform administrators for appointment management. Booking contact details are not publicly listed. Profile visits and link clicks may include a pseudonymous hashed visitor identity, timestamp, limited user-agent/device information and approximate network country/city when available from our hosting provider. We do not store raw IP addresses in these analytics or request GPS access. Individual analytics event records are scheduled for deletion after 30 days; database expiry deletion is asynchronous. Aggregated engagement counts can be retained longer. A profile visit is not proof of a physical NFC tap. Contact the card owner or our support team to correct or cancel an appointment or request deletion.
Connected social accounts
If you choose to connect a supported social account, we use the permissions you authorize to retrieve the relevant account details and insights shown in your dashboard. Connection credentials are stored encrypted on the server, not on public cards. You can disconnect supported integrations in your dashboard and manage or revoke permissions through the provider. Provider privacy policies also apply.
Payments and service providers
Payments are processed through Razorpay. We use payment and order references to confirm purchases, manage subscriptions and provide receipts. Payment details entered in the payment provider's checkout are handled by that provider. We use Firebase/Google Cloud for authentication, database and file storage, and Vercel for website hosting. Information necessary to deliver these services may be processed by these providers, including outside your country.
Browser storage and security information
The service uses browser storage and session mechanisms for sign-in, account security and interface preferences. Network information, including IP addresses, may be processed for abuse prevention and access controls. You can manage browser storage through your browser settings, but clearing or blocking it may affect sign-in and other features.
Retention and protection
We retain information as needed to operate the service, fulfil orders, resolve disputes and meet applicable legal or accounting obligations. Retention depends on the type and purpose of the information. We use access controls and security measures to protect information, but no internet service can guarantee absolute security.
Your choices and privacy requests
You can update supported account and profile information from your dashboard. To request access, correction or deletion of your information, or to raise a privacy concern, email support@universetag.com from your registered email address. We may need to verify account ownership before acting on a request. Some records may need to be retained for legal, payment or fraud-prevention purposes.
External links and policy updates
Digital profiles may link to third-party websites and social platforms. Their information practices are governed by their own policies. We may update this policy as the service changes; the latest version and its update date will be available on this page.
Contact us
For privacy questions and requests, contact support@universetag.com.